We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our downloadable reports (including PayPal account information);
(c) information that you provide to us for the purpose of registering with us and/or subscribing to our article alerts and newsletters (which may include your first name, surname, company name, country, email address, job title and information about areas of interest to you); and
(d) any other information that you choose to send to us.
A cookie is a small file containing a unique identifier sent by a web server to a web browser, and stored by the browser. The identifier is sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use "session" cookies and "persistent" cookies on the website. We may use the session cookies to keep track of you whilst you navigate the website, monitor the content that you view and click on, and display content based on your preferences and usage history. We may use the persistent cookies to remember your website preferences, such as website font size.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain on your computer until they reach a specified expiry date or are manually deleted.
Our payment services provider may also send you cookies.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
(3) Using your personal information
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send to you reports that you purchase on the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you general (non-marketing) commercial communications;
(g) where you have subscribed, send to you our newsletter and/or article alerts (you can unsubscribe at any time using your account controls);
(h) provide third parties with statistical information about our users – but this information will not be used to identify any individual user; and
(i) deal with enquiries and complaints made by or about you relating to the website.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
Information that you provide to us about your areas of interest may be used to filter the advertisements that we display to you on the website.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(5) International data transfers
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
(6) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
(7) Policy amendments
(8) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
(9) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(11) Data controller
The data controller in respect of personal data collected on this website is Orange Zero Ltd.
We are registered in England & Wales under registration number 04687617.
Our registered address is c/o Ash Accounting Ltd, 44A Gedling Road, Carlton, Nottingham NG4 3FH.
Our postal address is Orange Zero Ltd, PO Box 271, Nantwich, CW5 9BT, United Kingdom.
You can contact us by post to the above address, using our website contact form, or by email to the contact address specified on the website.
Updated February 2012