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Miller Weldmaster unveils new Resolution Centre for better customer support

The new centre is designed to provide faster customer support by Miller Weldmaster's Field Service Engineer team.

2nd June 2015

Innovation in Textiles
 |  Navarre, OH

Industrial

Miller Weldmaster, a leading provider of industrial fabric welding solutions, has opened a new Resolution Center as part of its efforts to provide a first-rate service experience to its customers.

Via this new, dedicated operation, customers now have access to quality technical service and support for their Miller Weldmaster machines after the point of sale.

When a customer calls Miller Weldmaster, they can speak with someone from the Resolution Center for responsive, personalized customer service. Technical representatives are available for efficient resolution of customer needs in many areas, including helping select machine parts, troubleshoot machine issues, or resolve any machine issues.

Assisting customers

“The expansion of our service department with the opening of The Miller Weldmaster Resolution Center will allow our skilled Field Service Engineers to better assist our customers than ever before,” said Eric Helmick, Manager of the Miller Weldmaster Resolution Center.

“This over-the-phone technical and service support shows our dedication to providing a First Choice customer service experience.”

Along with heightened customer service, Miller Weldmaster offers a diverse selection of welding solutions for applications across many industries. 

Miller Weldmaster

Miller Weldmaster, a leader in all industrial fabric welding solutions, has been producing rotary hot air, hot wedge and impulse welding equipment to the industrial fabric and thermoplastics industries for forty years.

For the fabrication and automation of various products from awnings to truck tarpaulins, to inflatable boats, the company has developed many of the first advancements in heat sealing technology.

Having sold machines in over 100 countries and with distributors in 20 countries, Miller Weldmaster Corporation is a leading international manufacturer and provider of solutions for plastic welding machines.

www.weldmaster.com

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